Frequently Asked Questions
Shipping Time
Due to the uniqueness of our product offering we have several shipping methods notated individually by item. If you order multiple items with different origins, the ship times will differ and products will arrive separately.
- STK = Ships from Finest Global Products Warehouse 5-7 Business Days Delivery
- DSD = Drop Ship Domestic 1-2 Weeks Delivery
- DSI = Drop Ship International 2-3 Weeks Delivery
- SPO = Special Order 8-10 Weeks Delivery/Payment At Time Of Order
Shipping
We ship only to the Continental United States, Alaska, Hawaii, APO/FPO’s and Territories. We do not ship Internationally or to Canada.
Your shipping options vary based on your shipping destination and shipping selection during checkout. When shipping to an address within the continental United States, your options may include FedEx Ground, UPS Ground, USPS Priority Mail. International Shipments are made via DHL.
At times we reserve the right to ship via a different carrier, but will provide you the carrier and tracking numbers for the chosen carrier.
All shipping charges will be calculated at check out.
Returns
Items purchased from Finest Global Products (FGP) Can be returned within 15 days of receiving your order. Any order returned after the 15 day time period, will not be accepted. Item must be in original shipping packaging.
Regardless of the reason for any return, you must contact (FGP) for return shipping authorization, labels and shipping method. No returns will be accepted without prior (FGP) Customer Service authorization.
If your product arrives damaged either due to visable packaging/shipping box damage or concealed product damage, contact (FGP) Customer Service immediately.
Special Order Items are Not Returnable unless for Shipping Damages or Product Quality issues with appropriate authorization from (FGP) Customer Service.
Payments accepted
American Express, Mastercard, Visa and Discover Cards/Debit Card are accepted. Sorry, we do not accept personal checks.
Taxes and Duties
Orders may be subject to Duties which are included in the freight charges at checkout. All orders shipped to Florida will be charged applicable sales tax.